Microsoft Dynamics 365 CRM Training

Elevate your career with Varnaaz Dynamics 365 CRM Training. Learn from industry experts with hands-on experience, Our flexible learning options, including online and in-person classes, ensure you can learn at your own pace.

dynamics 365 crm training

Why Join Varnaaz Dynamics 365 CRM Training?

Dedicated support team available to address any issues or concerns.

Learn from industry experts with hands-on experience in CRM.

Training includes hands on exercises using real business scenarios.

Flexible learning options, including online and in-person classes.

Upon successful completion, receive recognized certification.

Who Can Learn Dynamics 365 CRM Course?

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Whether you're starting your career journey or looking to upskill and advance in your current role, Dynamics 365 CRM training is valuable for individuals across various career stages and roles.


Journey Towards Success


Career Kickstart

Gain a competitive edge in the job market with skills that align with industry demands.

Career Advancement

Unlock senior roles and leadership positions with specialized CRM knowledge.

High Employability

Companies are seeking CRM professionals, be at the forefront of job opportunities.

Enhanced Productivity

Streamline customer management processes, improving efficiency and productivity.

Versatile Skill Set

Dynamics 365 CRM expertise opens doors for roles in sales, marketing, customer service.


Stay relevant in a rapidly evolving market with skills that transcend industry boundaries.

Course Content & Modules

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24*7 Training Support  -  Both Online and Classroom Training Available 

Intro to Dynamics 365 CRM

Overview of CRM concepts, Understanding the Dynamics 365 CRM interface

Customer Service

Case and knowledge management, Service level agreements (SLAs) in CRM

Sales Management

Lead and opportunity management, Sales process customization

Integration and Customization

Integration with other Microsoft tools, Customizing CRM to meet business needs

Marketing Automation

Campaign management, Email marketing with Dynamics 365 CRM

Reporting and Analytics

Creating custom reports, Utilizing Power BI for CRM analytics

Trusted By 1000+ Learners

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Join our Dynamics 365 CRM Training and equip yourself with the skills that define success in today's business landscape. Enroll now to secure your spot in our upcoming batch!

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Sanjay Sharma Business Analyst

I enrolled in Dynamics 365 CRM training to enhance my analytical skills as a Business Analyst. The modules on data management and reporting were especially beneficial. The training not only provided a deeper understanding of CRM but also equipped me with the tools to derive meaningful insights.

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Priyanka Singh Dynamics 365 Consultant

The course content was not only comprehensive but also tailored to real-world scenarios. The in-depth modules on sales, marketing, and customer service management equipped me with the skills needed to excel in my role as a CRM consultant. The placement assistance was an added bonus, ensuring a smooth transition into the industry.

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Ramesh Ahuja CRM Marketing Expert

As a marketing professional, Dynamics 365 CRM training gave me a holistic view of customer engagement and campaign management. The course content was well-structured, covering everything from lead management to marketing automation. I highly recommend this training for anyone in the marketing field looking to amplify their skills.